The Chevrolet infotainment system enhances your driving experience by seamlessly integrating connectivity features. However, occasional malfunctions, such as screen freezes and GPS glitches, can make it less functional. If you've been having trouble with your infotainment system, our experts at Huffines Chevrolet Lewisville are here for you. In this guide, we'll explain how to reset your Chevrolet infotainment system so you can get back on the road.
Schedule ServiceUnderstanding the Chevy Infotainment System
Your car's infotainment system is its digital hub, combining music, maps, and phone features in one easy-to-use touchscreen. This smart design keeps you connected and entertained on the road. However, the heart of the Chevy infotainment system is its phone integration. Connect your smartphone via Apple CarPlay or Android Auto to have your apps appear right on your dashboard. As an added bonus, the Wi-Fi hotspot supports seven to 10 devices up to 50 feet from your car.
Common Issues You May Encounter
Nothing ruins road trips faster than uncooperative tech miles from home. Here are some common issues you may experience with your infotainment system:
- Frozen touchscreen: The screen is unresponsive.
- Dropped Bluetooth: Bluetooth doesn't stay connected to your devices.
- GPS errors: The GPS gives the wrong directions.
- Audio issues: The audio cuts out unexpectedly.
- Update failures: The infotainment system doesn't update.
These aren't just annoyances — they make driving less safe when you're distracted by troubleshooting instead of watching the road.
Importance of Regular Maintenance and Updates
Your infotainment system needs maintenance just like any other technology. By staying on top of regular updates, you'll have access to new features and fix bugs. You can check for them monthly in your system settings menu. Also, don't forget to occasionally clear the cached data. Dumping unnecessary files prevents slowdowns before they start. This kind of basic maintenance can dramatically reduce your chances of experiencing software glitches in your infotainment system.
Safety Precautions Before Attempting a Reset
Before resetting your Chevy infotainment system, there are a few safety precautions to take. First, park on level ground, turn off your engine, and remove the key. This is because live electronics can be damaged during a reset. Also, keep your manual nearby — different models have unique reset requirements.
Please note that resets may erase your radio presets and paired devices, so take note of all your important settings beforehand. If you're unsure what to do, our experts are here to help prevent any annoying mistakes.
Step-By-Step Guide to a Soft Reset
Here's how to soft-reset your Chevy infotainment system:
- Park and turn off your car.
- Perform the reset procedure:
- For a MyLink system, press Home and Fast Forward simultaneously for 10 seconds until the screen goes dark.
- For a Google system, hold the steering wheel's End Call button for 10 seconds.
- Wait for the Chevy logo and loading screen.
- Test your system.
The settings should stay intact, but you can adjust anything that has changed. If problems persist after two attempts, consider a hard reset.
When To Perform a Soft Reset
Soft resets fix everyday problems, such as unresponsive screens, Bluetooth disconnecting, audio issues, and navigation glitches. It should be the first thing you try when fixing common issues.
The best part is that this method is harmless. It won't erase your saved stations or paired devices — it just clears the temporary memory. It's the digital equivalent of the universal tech fix: turning it off and on again.
Step-By-Step Guide to a Hard Reset
Here's how to perform a hard reset of your Chevy infotainment system:
- Use gloves, safety glasses, and proper tools.
- Park on level ground and shut everything off.
- Open the hood and find the battery.
- Loosen the negative cable nut and remove it. Keep it from touching metal for 15 minutes.
- Reconnect the cable tightly.
- Close the hood and start your car.
- Allow extra time for system initialization, then test each function.
Consult your manual for model-specific details, or ask a professional if you're uncomfortable with battery work.
When To Use a Hard Reset
If your system repeatedly crashes despite multiple soft resets, consider performing a hard reset. A hard reset fixes problems that a soft reset can't. If a major software update conflicts with your existing settings, a hard reset may fix it. If you're selling your car, a hard reset wipes your personal data, removing contacts and login credentials. But remember, this is a last resort. Always try a soft reset first, as it's less invasive. If you're unsure what to do, give us a call. Our experts can diagnose the issue and suggest a course of action.
Potential Risks of a Hard Reset
The biggest downside of performing a hard reset is that you'll lose your presets and settings — radio stations, paired devices, display, and sound adjustments will return to their factory defaults. Your clock will reset, too, and some radios need security codes after power loss.
Troubleshooting After a Reset
After resetting, test your system by connecting your phone, setting a navigation route, and playing music from various sources. Be patient if things seem slow — the system needs time to fully restart. If certain features still don't work, test it again. They sometimes need multiple attempts to work correctly.
If problems continue, look for system updates in your settings menu. Check that all cables are properly connected and undamaged. When DIY fixes fail, come visit us. We have specialized tools and expertise to diagnose issues that may stump you.
Keeping Your Chevy in Top Shape
It's important to prevent problems instead of fixing them. Here's how you can do this:
- Check for system updates monthly in your System or Software menus. They fix bugs and often add new features for free.
- Clean your touch screen with just a damp microfiber cloth, not glass cleaners that damage the screen coating.
- Protect your system from extreme temperatures with window shades.
- Use only Chevy-compatible accessories to avoid glitches.
- Read your manual to learn all the features. Ten minutes of reading can save you hours of troubleshooting.
Visit Us at Huffines Chevrolet Lewisville for More Help
If you need help resetting your Chevy infotainment system or the reset didn't fix the problem, schedule an appointment with us. Our team of Chevy experts is ready to help. Visit our Lewisville, Texas, service center or contact us online to get started.